Privacy Policy

At AP Digital Solutions ("we", "us", or "our"), we respect the privacy of our clients, website visitors, and service recipients. This Privacy Policy outlines our standards and practices regarding the collection, handling, and protection of information when you interact with our website or engage our IT services (including software installation and computer consultancy).

1. Information We Collect

We only collect information that is strictly necessary to provide our IT services, respond to client communications, and execute computer consultancy and software installation engagements. This may include:

• Contact Information: Name, business email address, phone number, and physical or business address provided directly by you when reaching out for service inquiries.
• Technical Service Details: Basic system specifications, operating system versions, and software licensing details necessary for technicians to execute installation or consultancy tasks.
• Website Technical Logs: Non-personally identifiable technical information automatically provided by web browsers (such as browser type, device type, and referral pages) to maintain website security and uptime.

2. How We Use Your Information

We utilize the collected information strictly for lawful business purposes, including:

• Fulfilling requests for software installation and computer consultancy services.
• Communicating with you regarding scheduled service appointments, quotes, and technical assessments.
• Ensuring compliance with software licensing agreements and regulatory standards.
• Maintaining the security, performance, and integrity of our systems and services.

3. Data Protection & Confidentiality

We enforce appropriate technical and administrative safeguards to ensure the confidentiality and integrity of your information. When performing software installations or computer consultancy, our technicians adhere to strict confidentiality protocols and do not inspect, extract, copy, or retain private user files or proprietary client data stored on client devices.

4. Third-Party Sharing & Disclosure

AP Digital Solutions does not sell, trade, rent, or lease your personal information to third parties. We will only share information under the following limited circumstances:

• With authorized service providers operating strictly under confidentiality obligations to facilitate IT operations.
• When required by applicable legal processes, court orders, or statutory regulatory authorities.

5. Data Retention

We retain contact information and service records only for the duration necessary to satisfy the purposes outlined in this policy, manage ongoing service relationships, resolve disputes, and comply with legal and accounting requirements.

6. Your Privacy Rights

Depending on applicable laws, you have the right to request access to the personal contact data we hold about you, request corrections to inaccurate records, or request the deletion of your contact information from our active communication databases.